Damage Waiver - Scope of Coverage

The Damage Waiver included with each booking is designed to provide protection for minor accidental damage that may occur during a guest’s stay, while maintaining a positive and straightforward experience for both guests and property owners.

Coverage Limit

The Damage Waiver provides cover for accidental damage up to a maximum of £350 per booking.

This amount is intended to cover smaller accidental incidents and contribute toward the cost of repairs or replacement of damaged items.

What is Covered

The Damage Waiver may cover unintentional and accidental damage caused by guests during their stay, including but not limited to:

• Minor damage to furniture, fixtures or fittings
• Accidental breakage of household items
• Damage to décor or small appliances
• Minor accidental damage to flooring, carpets or soft furnishings

What is Not Covered

The Damage Waiver does not cover:

• Intentional, reckless, or malicious damage
• Damage resulting from negligence or misuse of the property
• Theft or missing items
• Damage caused by pets where pets are not permitted
• Normal wear and tear
• Pre-existing damage
• Damage exceeding the £350 coverage limit

Where damage falls outside the scope of the Damage Waiver, property owners retain the right to pursue recovery of costs through other appropriate means, including insurance claims or other legal avenues.